As the state interpreter, I get several calls from coaches each season and a few from the media. My response is:
To the coach : "Coach, I'd be happy to talk to the crew involved and get their opinion of how the rule was applied. That is, I want to hear both sides of the story before I decide how the story should have ended. Fair enough?"
To the media : "I'll need to discuss, with the crew, how that rule was applied before I explain the rule to the press. I don't want to be comparing blueberries and potatoes (Mainer version of 'apples and oranges'). I'm sure you understand." IF he/she/it doesn't, I continue with : "Every good reporter knows he needs two sources. I do, too, your opinion and that of the crew's".
Often the correct rule was applied. It may have been the judgement that was questioned.
If it becomes a media issue, I tell our officials to tell them to contact me. I'll get their opinions before I respond and will not throw them under the bus.
IMHO, it is never a good idea to respond to anyone other that your crewmates when you're still hot from the heat of battle ,and remember, as you weave through the fans on the way to your locker room, the fans have ears.