The TASO staff likes Interfocus. I don't know what the delay with the online clinic is, but the reason TASO initially went to Arbiter for registration is that Arbiter SAID they could do it without any problems. But they couldn't do it and had massive problems, so TASO shifted to what they wanted to do initially: interfocus for their entire operation.
TASO needs a change in the way they do things -- that's for sure. Not necessarily a change in personnel, but a mindset and operations change.
